
Are you among many who use Google Fit to track physical activity and daily steps? If so, you may have encountered a frustrating problem – Google Fit is not tracking your steps. Don’t despair! This article will explain why this happens and provide possible solutions.
Why is Google Fit not Tracking Steps? – 5 Steps to Follow
Here is a summary of common issues users may encounter when using the Google Fit app to track their steps and some troubleshooting steps to resolve them.
Issue | Solution |
---|---|
Inaccurate step tracking | Check device compatibility, ensure location settings are correct, check app permissions, update app software |
Device compatibility | Download latest version of Google Fit![]() |
Incorrect location setting | Ensure location settings are enabled for high accuracy |
App permissions | Permit app to access device’s movement sensors |
Update app software | Set up automatic updates, keep related apps up-to-date |
Frequency/intensity of activities | Maintain regular activity frequencies to improve machine learning technology’s estimations, be aware of how different intensities can affect algorithm estimations |
In Addition – I wrote this article about How to Connect Zepp to Google Fit that you may find helpful. |

Google Fit cannot track steps correctly if it cannot detect motion or has an inaccurate reading of the stride length. Additionally, if the movements logged do not meet the minimum intensity required for step tracking, they may not be recorded properly.
1. Is Your Device Compatible With Google Fit?
While almost any modern smartphone is compatible with the Google Fit service, some older devices might not work properly. Before attempting any solutions, you should check if your device is indeed compatible, to begin with.
To do this, download the latest version of Google Fit on your phone and try to log in or create an account – if it works, then your phone is fully compatible.
2. Check Your Location Settings
Another common issue that can prevent Google Fit from tracking steps is an incorrect location setting. If a device’s location settings are set incorrectly or out of date, it can disrupt the accuracy of step counting and other fitness tracking activities.
Ensure your settings are enabled for high accuracy (GPS and network-based location services). You can usually find these settings in the privacy section of your device’s settings menu.
3. Check App Permissions
The last step when troubleshooting a malfunctioning Google Fit app involves checking its permissions settings. Users must permit many apps before they can access certain features or functionality.
In this case, we want to ensure that our app can access our device’s movement sensors (such as accelerometers). The exact steps needed vary depending on the device used – check your user manual if necessary.
4. Update App Software
Updated software helps ensure all features function as expected; this holds for our Google Fit app too! Set up automatic updates so that new versions can be installed directly onto your device without needing manual intervention each time there’s an update available.
In addition, make sure any other apps related to fitness tracking (such as Daylio or Lifesum) are kept up-to-date.
5. Take Consideration of Frequency/Intensity Played Activities
GoogleFit uses machine learning technology that learns from user habits over time and adjusts its estimated step count numbers accordingly.
So, if users maintain regular activity frequencies like walking, running, or jogging, the tracker should consider the user’s expectations of result output.
Also, many intensities played activities sometimes don’t match what we expect because it could affect algorithm estimations due to physical motion changes leading to an error auto-recognition system.